FAQ

Thank you for contacting Bonner & Partners. Below are the instructions you will need to delete your cookies.

About cache, cookies, and history

Each time you access a file through your web browser, the browser caches (stores) it. By doing this, the browser doesn’t have to newly retrieve files (including any images) from the remote website each time you click  Back  or  Forward . You should periodically clear the cache to allow your browser to function more efficiently.

A cookie is a file created by a web browser, at the request of a website, that is then stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with websites or your browser.

A browser’s history is a log of sites that you visit. When you use a browser’s  Back button, you are moving back one entry in the history log. Browsers will normally clear the history at regular intervals, but you may want to clear it manually for privacy.

Android

1. Start your browser.
2. Tap  Menu , and then tap  More .
3. Select  Settings .
4. Under “Privacy settings”, select  Clear cache ,  Clear history , or  Clear all cookie data  as appropriate, and then tap  OK  to accept (or  Cancel  to cancel) the deletion.

Chrome

1. In the browser bar, enter:

chrome://settings/clearBrowserData

1. Select the items you want to clear (e.g.,  Clear browsing history ,  Clear download history ,  Empty the cache ,  Delete cookies and other site and plug-in data ).

From the  Obliterate the following items from:  drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select  the beginning of time .

1. Click  Clear browsing data .

Firefox

1. From the  Tools  or  History  menu, select  Clear Recent History . If the menu bar is hidden, press Alt  to make it visible.
2. From the  Time range to clear:  drop-down menu, select the desired range; to clear your entire cache, select  Everything .
3. Click the down arrow next to “Details” to choose which elements of the history to clear. Click  Clear Now .

Internet Explorer 8 and higher

1. From the  Tools  or  Safety  menu, select  Delete browsing history… . If the menu bar is hidden, press Alt  to make it visible.
2. Deselect  Preserve Favorites website data , and select:

• Temporary Internet files  or  Temporary Internet files and website files
• Cookies  or  Cookies and website data
• History

1. Click  Delete .

Internet Explorer 7

1. From the  Tools  menu in the upper right, select  Delete Browsing History… .
2. To delete your cache, click  Delete files… .

To delete your cookies, click  Delete cookies… .

To delete your history, click  Delete history… .

1. Click  Close , and then click  OK  to exit.

Mobile Safari for iOS (iPhone, iPod touch, iPad)

To clear cache and cookies:

1. From the home screen, tap  Settings , and then tap  Safari .
2. At the bottom of Safari’s settings screen, tap  Clear cookies and data , or  Clear Cookies  and  Clear Cache . Confirm when prompted.

To clear history:

1. From the home screen, tap  Safari .
2. At the bottom of the screen, tap the  Bookmarks  icon.
3. In the lower left, tap  Clear .
4. Tap  Clear History .

Opera

1. From the  Opera  menu, select  Settings , and then  Delete Private Data…
2. In the dialog box that opens, select the items you want to clear, and then click Delete .

Safari

1. From the  Safari  menu, select  Reset Safari…
2. From the menu, select the items you want to reset, and then click  Reset . As of Safari 5.1,  Remove all website data  covers both cookies and cache.

Contact Us

If you have any questions, please call our Customer Service team on 1-800-681-1765, Monday through Friday, 9 a.m. to 5 p.m. EST.

Or you can submit your query online
here .

Please note that due to recent promotions, we are currently experiencing a high volume of calls to our Customer Service team. If you do not get straight through to a Customer Service Consultant, please leave a message with your name and phone number and a member of the team will get back to you very soon. Thank you for your patience

To find out what we do at Bonner & Partners and why, simply visit our
About B&P page. Or, you can go to our
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Simply select the publication you wish to access and you will be brought to that publication’s homepage, from where you can review all past issues, updates and reports, as well as the latest portfolio update (if applicable).

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